0 Menu

Ordering Info

Thank you for your interest in our product, we created this online shop for your ease of purchasing without leaving your home.
We are a Canadian run business, all prices are in Canadian Dollars. Check exchange rates through X-Rates.com

Production Time

We have listed the current turnaround time on the bottom of the homepage. Our usual processing time is 4-6 weeks. Most items in shop are made to order. If items are ready to ship, they are listed in their product descriptions. Need your order sooner then stated? Just let us know and we can see if we can take a rush order. You will be quoted a rush fee and/or price of overnight shipping. We may not be able to accomodate custom formal wear.

Placing an Online Order

When you see an product you would like to purchase, choose the option listed and click on "Add to Cart" to save it to your cart. Once you are complete browsing our products and add-ons click your cart then make needed adjustments and following each section carefully to figure out your shipping and payment gateway. You will receive a confirmation email if successful and we will be notified of your order and process it. Then comes the communication about your order. If you ordered a corset or custom product, you will need to fill out the Order Specifications form which will give us information about the fabric colors, your measurements and additional information. The link is available in all custom product pages. If we do not receive the form we will email you the link. The order will be complete within the turnaround time, and you will receive a shipping confirmation to complete your order.

Payment Methods

PayPal You can use MasterCard, Visa, AMEX, Discover, PayPal Balance and Debit securely with this popular and secure online method.
Stripe Is what we use for our seamless secure credit card checkout. Everything is processed through them and none of your private information will be available to us.
Interac E-Transfer For Canadian orders we are able to accept transfers from your online banking. Just contact us with your order information and we can send you the total and password to give us.
Wire Bank Transfer If you do not want to send us payment through the web, you can give us your order details and we can send you our bank transit information. You would go to your bank and send payment directly to us. You will be subject to bank transfer fees.
Studio Payment Options We accept cash, E-Transfers and credit card at our studio.

Shipping

Upon checkout you will get to choose the shipping method you would like.
Canada Post as our main courier. If you are outside of Canada, your parcel will be processed by your countries main courier (ie USPS, Royal Mail).
DHL is our courier for overnight or two day international shipping. You are responsible for any duties your country may charge.
Your tracking number will be given to you upon shipment and you can check the progress through the companies website. We log the tracking numbers on a app where we get real time tracking so we will email you the moment we see an error.

Free Local Pickup

If you live or are visiting the Edmonton area, you can pick up your order at our downtown studio. To do so, use coupon code "YEGPICKUP" to waive shipping during checkout or request it through the order form. Once the order is complete we will arrange a time for pick up. This is also a chance to try the corset on before taking it home.

Deposit Terms

For easy budgeting we do offer installments for orders over $250. We offer 50/50% installments on orders up to $899. On orders over $900 we offer 50/25/25% installments. You will have 60 days after the order is complete to pay in full or apply to the balance unless other arrangements are made. If you would like to be put on an installment plan, enter coupon code "HALFDEPOSIT" upon checkout or request an invoice through the order form. When your order is ready to ship or be picked up, we will send you an invoice with the remaining amount to complete the order.

Return/Exchange

IMPORTANT! There is a 30 day return/exchange policy for any READY-MADE corsetry, apparel and accessory from the moment you receive the product in the mail. Contact us immediately if you want to send an item back. Because of the personal and custom nature of our made-to-order products, they are FINAL SALE. Corsets are guaranteed as described and free from defect. In event of a defect corset, it will be repaired or replaced at our discretion. Obvious signs of abuse will not be considered for a replacement. For hygienic reasons, all lingerie products are also FINAL SALE. Because of our final sale terms, we encourage you to contact us if you have inquiries. Thank you!